We offer you an excellent after-sales service. Providing peace of mind that comes from confidence and trust in your equipment and back-up service, 24 hours a day.
At Dayal Poultry Appliances, you can rely on an efficient after-sales service that includes:
Performance optimization
You can reach our helpdesk around the clock by telephone, fax, or e-mail. Immediate 24/7 assistance.
Technical documentation
When you need technical information, you usually require it immediately. Dayal Poultry Appliances's Technical Documentation makes information available to you around the clock.
Spare parts
You want to avoid hassles and errors when ordering spare parts. Dayal Poultry Appliances makes the ordering process easy. The right component at the right time.
Training programmes
Dayal Poultry Appliances assists in optimizing your entire hatchery performance by looking beyond your incubators. We offer incubation training and hatchery management courses at starting, intermediate or more advanced levels.
Parts repair
In-house repairs guarantee durability. When the electronic printed circuit boards or sensors of your incubators need repairing, you need to be able to count on the best possible service.
When you need technical information, you usually require it immediately. Dayal Poultry Appliances's Technical Documentation makes information available to you around the clock.
Technical documentation includes everything from conversion kit instructions, data sheets, diagrams, and installation documentation to incubation troubleshooting.
All of our technical documents are available on three formats: on paper, on-line and on USB key. A search tool guides you quickly and easily to the information you need. You can consult technical data in any of 13 languages.
You want to avoid hassles and errors when ordering spare parts. Dayal Poultry Appliances makes the ordering process easy. The right component at the right time.
Our service website features a catalogue of more than 10,000 product components and parts. A photograph as well as an item number is included for each. This greatly reduces any risk of error in your order. A confirmation of your order is automatically sent to you by e-mail.
In-house repairs guarantee durability. When the parts of your incubators need repairing, you need to be able to count on the best possible service.
That is why we see to it that all repairs are carried out at Dayal Poultry Appliances by our own technical experts. We always use genuine electronic components to guarantee the longest possible service life of your equipment.
Terms and Conditions
Policy Overview:
All purchases made through [Dayal Poultry Appliances] are subject to the following terms and conditions regarding returns, exchanges, and refunds.
By completing a purchase with us, you acknowledge and agree to abide by this policy.
No Return and Exchange Policy:
We do not accept returns or exchanges for any products unless they are received in a damaged or defective condition.
All sales are final.
No Refund Policy:
We do not offer refunds for any reason other than if the product is received in a damaged or defective condition.
Refunds will only be provided in accordance with the terms outlined in the "Damaged or Defective Items" section below.
Damaged or Defective Items:
If you receive a product that is damaged or defective, please contact our customer service team within [2] days of receiving your order.
Provide detailed information about the damage or defect, including supporting photographic evidence.
Our customer service team will assess the issue and provide further instructions regarding a replacement or refund.
Replacement products will be sent based on availability, and refunds will be processed using the original payment method.
Exceptions:
Custom-made or personalized items are not eligible for return, exchange, or refund unless they are received in a damaged or defective condition.
Any exceptions to this policy will be clearly stated on the product page or communicated to you at the time of purchase.
Cancellation Policy:
Orders cannot be canceled or modified once they have been placed.
Please review your order carefully before completing your purchase.
Contact Information:
For inquiries or assistance regarding our no return and exchange, no refund policy, please contact our customer service team at [contact email/phone number].
Policy Changes:
[Dayal Poultry Appliances] reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By proceeding with your purchase, you acknowledge that you have read, understood, and agree to abide by the terms and conditions of our "No Return and Exchange, No Refund" policy.